Portofino Casino Review

Bonuses & Promotions
A trio of signup bonuses greet you at the doors of Portofino Casino. First, get $15 in your real money account just for downloading the software. Then choose between a $1000 bonus (on a 1 st deposit of $3000) or a more manageable 100% bonus up to $250. Then, whichever choice you made, you'll be eligible for a 40% 2 nd deposit bonus up to $200. Whenever you play, you earn Comp points redeemable for casino credits.

Software & Graphics
I recognized the games right off the bat as RealTime Gaming games. This is a newer software provider that has all the cutting edge, razzle-dazzle one would expect from a young upstart. The graphics and sound are stellar - on one hand, remarkably realistic: on the other hand, beyond real in that 21 st century Hollywood sort of way. And their symbolic icons are particularly idiot-proof. The playability is so smooth you could probably play (and win!) in your sleep. And the games are so fast, you can play through a lot of hands in a short chunk of time. Really, I can't say enough good stuff about Real Time Gaming, except maybe that some people don't like 'em. But don't ask me why. I'm not one of them.

Games
As advertised, 200 games packed into one URL, including 17 slot machines, 16 video poker machines, 6 varieties of Blackjack, and an impressive assortment of high-paying progressive jackpots. A Flash-based, no download, version of Portofino Online Casino is also available at the site.

Payouts, Cashouts & Security
All Portofino games are compliance tested by independent auditor TST for fairness and accuracy. Although Portofino Casino only plays in U.S. dollars, any other currency deposited is converted into U.S. dollars using the current exchange rate (a more honest and fair method than the all-too common 1 for 1 method at so many others online casinos). Withdrawals are usually processed within 2-7 business days. Portofino Casino Online is approved by the Gaming Commission and the Interactive Gaming Council.

Customer Support
Customer service here at Portofino Casino comes in the form of live web chat (the preferred method for discriminating players), an email address or an email query form, and a single 1-800 phone number. Their FAQ is ignorable, but their game glossary and tutorials are certainly helpful, and appreciated. And if you have any feedback to leave for the "manager", there is a contact email for that as well.